Glossary:
This glossary is designed to explain certain words used in the articles written by Diane Dean and placed on www.thelearnersedge.com. It was originally written for the workbook that accompanies the educator training offered by The Learner's Edge. Call for more information on Staff Development classes.
Key A - B - C - D - E - F - G - H - I - J - K - L - M - N - O - P - Q - R - S - T - U - V - W - X - Y - Z - - Humorous
- A (back to key)
- Accessing Cues
- Eye movements and other sensory clues that are indicators of representational modalities (what sense a person is using at the moment to process information).
- Anchor
- A stimulus-response pairing. It can include external stimulus-internal response, internal stimulus-external response, or internal stimulus-internal response. Similar to classical conditioning. Also called a "trigger" for a state.
- Associated state
- When one is associated, ones internal representations recreate the past as if one is reliving it. The perspective is from ones own eyes, rather than as observer (see dissociated state)
- Assumptions
- Statements that are held "as true" as an attitudinal framework for The Learner's Edge programs' success
- Auditory
- Refers to sense of hearing, one learning channel
- Behavioral flexibility
- Ability to vary ones behavior to enhance ones effectiveness in a communication.
- Body language
- All cues one gives with the body and voice. Must be calibrated as no cue "means" anything out of context.
- C (back to key)
- Calibration
- Noticing patterns of behavior and internal responses through time, and perhaps across contexts. Noticing stimulus-response patterns.
- Cause and effect
- An assumption often made or assumed that a stimulus-to-outcome relationship exists where one does not necessarily exist.
- Chunk
- A "bit" of information, a cluster of related information, the brain can process 5-9 "chunks" of information before it needs time to integrate that information or forgetfulness may occur (see Cramnesia in Humorous section.)
- Collapsing anchors
- A process by which two incompatible responses are triggered at the same time for the purpose of neutralizing a negative response to a stimulus, allowing for more response choices
- Complex equivalent
- Representational and behavioral elements of a process stated as a noun. For example, what does AFFECTION look, sound and feel like TO YOU?
- Congruence
- Alignment of state, body language, and words.
- Cross-over mirroring
- Matching or pacing a specific behavior of another person, but with a "mismatched" mode. For example: legs crossed on one person, arms crossed on another.
- D (back to key)
- Deep structure
- The internal representation beneath the language (verbal and non-verbal) presented externally.
- Deletion
- A naturally occurring language pattern in which information is omitted; also occurs in memories.
- Dissociated state
- Remembering the past from the perspective of an observer or onlooker.
- Distortion
- A naturally occurring phenomenon in our internal representations (memory) that changes our memories. We can distort intentionally in order to change the emotional response to that representation. Distortion also naturally occurs in our language as we relate information.
- F (back to key)
- Fat noun
- An on-going process made static, a verb into a noun, e.g. "I want recognition". HOW would you like to be RECOGNIZED-turn noun back into action verb.
- Favorite Modality
- Often called lead system, the sensory modality used most often by a person to begin a strategy or sequence of thought indicated by the eye movement; sometimes mistakenly referred to as a person's "learning style" as in Visual Learner. This is an incorrect model.
- Future pacing
- A process that has one imagine a future situation as a "test" of one's desired behavior.
- Fuzzy verbs
- Verbs that do not indicate how, when, where, etc. For example, "Jane rejects me."
- G (back to key)
- Generalization
- A naturally occurring language pattern that acknowledges or assumes a unifying characteristic in a series of events or behaviors.
- Gustatory
- Refers to sense of taste, part of the kinesthetic learning channel.
- I (back to key)
- Image
- Internal representation, memory, visual thought.
- Incongruity
- An external expression of misalignment of state, behavior, and words. Often it is an indication of internal conflict.
- Installation
- Internalizing new behaviors or cognitive processes (strategies) through anchoring, strategy repetition, etc.
- K(back to key)
- Kinesthetic
- Refers to tactile, proprioceptive and emotional elements of our sensory experience, a learning channel.
- L (back to key)
- Leading
- Technique of building rapport and directly moving the attention and thoughts of another person toward an outcome.
- Learning Styles
- Learning styles refers to HOW a person learns, there are many models, however, The Learner's Edge usually uses the phrase to refer to Visual, Auditory, and Kinesthetic modes of learning.
- M (back to key)
- Memory
- All stored experiences in the mind.
- Metaphor
- Stories or analogies that parallel another's experience, for the purpose of clarity, reframing or change.
- Mind reading
- Naturally occurring phenomenon represented in language in which one person thinks s/he KNOWS what the other is thinking without sufficient data.
- Mirroring
- "Mirror image" feedback, verbal and non-verbal, of the external behavior and language patterns of another individual for the purposes of rapport (or in response to naturally occurring rapport).
- Modeling
- A process used to gather information about useful patterns and recreate those patterns of excellence in any field.
- Modality
- See representational modalities.
- N (back to key)
- Neuro Linguistic Programming (NLP)
- The science and technology developed by Richard Bandler and John Grinder. It is a model of internal experience and communication which allows for deeper understanding of another person's model of the world.
- Nominalization
- A process stated as a noun (see "Fat Noun").
- N (back to key)
- Olfactory
- Sense of smell, part of the kinesthetic learning channel.
- Outcomes
- Specific goals with identifiable parameters (see well-formed conditions).
- P (back to key)
- Pacing
- Getting in "sync" with another person through matching, mirroring, and cross-over mirroring for the purpose of building rapport.
- Polarity response
- An unconscious "oppositional" response to certain patterns of language.
- Positive intention
- The internal, unconscious motivation or pay-off of an individual's behavior or emotional response.
- R (back to key)
- Rapport
- A relationship characterized by cooperation and harmony.
- Reframing
- A process which offers new ways of considering a behavior or interaction. There are content or context reframes.
- Representational modalities
- Refers to the internal processing through our five senses: hearing, seeing, feeling, tasting, smelling.
- S (back to key)
- State
- Emotional and physical state of being.
- Strategy
- A sequence of "psychological" or cognitive moments one goes through internally to reach an outcome; combining learning styles/channels to process information.
- Subliminal
- A sensory occurrence that is outside our awareness.
- Surface structure
- Spoken or written communication representing the "deep structure" of language, i.e. the internal coding of meaning.
- Synesthesia
- Overlap between two representational systems, with one system often out of awareness. And combining two learning channels, e.g. see a dance step (V) and immediately feel (K) how to do it.
- T (back to key)
- Tactic
- An external process, a behavior or behaviors one employs to reach an outcome .
- Tonality
- Used to refer to all the auditory qualities in a person's speech pattern.
- U (back to key)
- Universal Clarity Process
- Gathering more quality information through a specific questioning process to learn more about a person's "deep structure". See GENERALIZATION, DISTORTION, DELETION.
- Utilization
- The ability to use any situation or behavior to a useful or better outcome.
- V (back to key)
- Visual
- Sense of sight, one of the learning channels.
Humorous Glossary:
- Cramnesia
- Condition of forgetfulness created when a person tries to hold too many "chunks of information" in conscious awareness.
- Criority
- A priority criterion.
- Diddle
- Changing the sub-modalities of one's internal experience.
- Muge
- When visual images or thoughts overlap in a way that makes them difficult to recall as a result of NOT making clear distinctions initially when studying.
- "Tharn"
- From Watership Down, a state created by fear, overload, or confusion in which ones eyes are fixed, mouth can be slack, and comprehension ceases.
- (back to key)
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